Returns & Refund Policy
Discount Tradesman accepts returns within 30 days of delivery on eligible items.
Eligible Returns
Items must:
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Be unused
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Be in original packaging
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Be in the same condition received
Customers are responsible for return shipping unless the item is defective or incorrect.
Non-Returnable Items
The following items are not eligible for return:
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Firewood and locally delivered products
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Used or open box items
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Custom or special order items
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Items marked “Final Sale” at time of purchase
Defective or Incorrect Items
If you receive a defective or incorrect item, contact us within 5 days of delivery.
Please include:
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Order number
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Photos of the item and packaging
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Description of the issue
Once verified, we will provide a replacement or refund at no additional cost.
Refund Processing
Approved refunds are processed to the original payment method within 5–10 business days after return inspection.
Phone: 801-648-9002
Email: discounttradesman@gmail.com
We respond within 1 business day.