Returns & Refund Policy

Discount Tradesman accepts returns within 30 days of delivery on eligible items.

Eligible Returns

Items must:

  • Be unused

  • Be in original packaging

  • Be in the same condition received

Customers are responsible for return shipping unless the item is defective or incorrect.


Non-Returnable Items

The following items are not eligible for return:

  • Firewood and locally delivered products

  • Used or open box items

  • Custom or special order items

  • Items marked “Final Sale” at time of purchase


Defective or Incorrect Items

If you receive a defective or incorrect item, contact us within 5 days of delivery.

Please include:

  • Order number

  • Photos of the item and packaging

  • Description of the issue

Once verified, we will provide a replacement or refund at no additional cost.


Refund Processing

Approved refunds are processed to the original payment method within 5–10 business days after return inspection.


Phone: 801-648-9002
Email: discounttradesman@gmail.com

We respond within 1 business day.